Refund Policy
Last updated: July 28, 2026
The Medicinal Garden Kit features an unconditional **365-day satisfaction guarantee**. This ensures that you have a full calendar year to test the seeds, read the companion guide, and assess your garden's development.
How to Initiate a Refund:
- Locate Your Order ID: Access the confirmation email sent by our secure retailer, **Digistore24**, immediately following your purchase. Your Order ID is listed at the top.
- Contact Support: Compose an email specifying your request to: **support@thelostherbs.com** or access the Digistore24 support portal.
- Return Envelopes (If Asked): You will receive instructions on where to return the physical seed package (even if empty).
- Receive Refund: Once processed, a full 100% refund will be credited back to your original payment method (Visa, Mastercard, Discover, or American Express) within 3-5 business days.